Customer Agreements

ERP & TEMS Agreement

Oracle NetSuite ERP Solutions

You will find the underlying standard agreements referenced on your quotation on this web page. These agreements are in addition to the signed specific contractual documentation.

JCurveERP Edition License Agreement (Applicable to Australia and New Zealand Customers)

The terms and conditions which govern the purchase of JCurveERP subscription licenses (licenses only) are found here.

NetSuite Edition License Agreement (Worldwide Agreement applying to all customers purchasing a NetSuite license excluding JCurveERP)

Refer to the separate Oracle NetSuite estimate signed for each license purchase.

Support Agreement (Worldwide Agreement)

For quotations dated before 1 June 2023, the terms and conditions which govern the support purchased are found here.

For quotations dated on or after 1 June 2023, the terms and conditions which govern the support purchased are found here.

Master Services Agreement (Worldwide Agreement)

The terms and conditions that govern all services purchased are outlined in the Statement of Works and Change Order signed and attached to each quotation where applicable and the Master Services Agreement found here.

Telecommunication Expense Management Solutions

JTEL/Full Circle and Phoneware Agreement

The terms and conditions which govern the purchase of the JTEL, Full Circle and Phoneware solution and accompanying services are found here.